Refund policy

Return Policy

Refunds & Returns

Thank you for shopping with BAKARR.

We offer refunds and/or store credit within 14 days after receiving your order. Requests submitted after 14 days will not be accepted.

To be eligible for a return, items must:

  • be unused and unworn

  • be returned in original condition

  • include original packaging and tags

To request a return, please contact our customer service team.

Customers located in the Netherlands, Belgium, and Germany are eligible for free returns for store credit or refund requests. Customers outside these countries are responsible for return shipping costs.

For returns outside the European Union, packages must be marked as “Returned Goods” to avoid customs charges. BAKARR is not responsible for customs fees, import duties, or lost return shipments.

Exchanges

BAKARR does not offer direct exchanges.

If you would like a different item or size, you may return your order and receive store credit to place a new order.

Refunds

All returned items are inspected upon arrival.

Once your return has been approved, your refund will be processed to the original payment method. Please allow up to 14 business days for the refund to appear in your account.

For all return or refund inquiries, please contact customer service.